Turn the base upside down and insert 1 x AAA battery
Ensure that the wire is connected at one end to the butterfly
and at the other to the small yellow wheel.
Attach the small yellow wheel to the base of the toy
Now you're ready to go!
Turn the toy on by using the on/off switch on the bottom of the base.
The toy is spinning too fast. How do I fix that?
If the wire is bent, even a little, it can cause the toy to spin too fast. Try straightening out the wire, or replacing if it's too bent to fix. Many customers have reported that their cats enjoy playing with this even when it's not turned on!
How can I stop it falling over?
Flat surfaces like floorboards (rather than carpet or rugs) tend to work much better, but sometimes your cats will get so carried away that they'll knock it over. If this starts happening, just a little bit of tape, blue-tac or similar adhesive will secure it.
The larger version of this product is much more secure with a heavier base and will not easily fall over.
Do you have spare butterflies in case my cat eats one?
Unfortunately no. You will need to order another complete toy. However, please contact us for a discount on your replacement order.
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 45 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.